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Used Product Warranty

 

We inspect all our used products carefully and describe them as accurately as possible so that you don't get any surprises. We have been doing this since 1981, and there isn't a lot that we miss.

Most of our used products come with a 90 day store warranty against defects. We occasionally sell items on a consignment basis, and these come with a 30 day warranty.

 

 

Items in the Used - Like New, Used - Mint, and Used - Mint Minus categories are fully warrantied to be in perfect operating condition without any issues.

 

Items in the Used - Excellent Plus, Used - Excellent, Used - Very Good and Used - Bargain categories are warrantied to be in fully good working order, excepting any specific issues that may be noted in the detailed product description.

 

Items in the New - Old Stock category also come with our 90 day warranty, with the exception of products that are in a sealed box or sealed packaging that has never been opened.

 

Items in the New equipment category come with the manufacturer's warranty, and can be returned directly to the manufacturer or to us in case of defect.

 

Items in the For Parts or Repair category are strictly "As Is" and have no warranty.

 

Please see our Product Condition Ratings for a full description of the product categories above.


If you do have a problem with any item that you purchased from us with a warranty, please contact us first. Most problems are easy to resolve with fresh batteries, or by clearing up a misunderstanding of how the equipment functions, or some other equally simple solution. If there is a genuine warranty issue, return the item to us at our mailing address: Camera Trading Company, P.O. Box 14011, RPO Glebe, Ottawa ON Canada K1S 3T2.  We will repair it, replace it with an identical model in working condition, or refund your money. If you need to ship it, you will pay the cost of returning it to us, and we will pay the cost of shipping it back to you after repair or replacement.